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Reliability You Deserve

    Con Edison delivers the energy you need to live the life you want. For more than 200 years, we have powered New York City and Westchester, supporting the vital financial, health, and transportation systems New Yorkers depend on every day—while continuing to strengthen how we deliver that service.

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    New York City is the largest economy in the state and among the largest in the country and the world. That’s why we work 24 hours a day, 7 days a week, and strategically invest in critical infrastructure, workforce development, and innovative technologies to operate safely, reliably, and with resilience—today and into the future.

    And it shows. Your power is the most reliable in the country. In fact, your power is nine times more reliable than the average in the United States. That means your power may go out once every decade, rather than once a year on average in other parts of the country.

    How We’re Investing to Build a Stronger, Smarter Grid

    We're building tomorrow's grid today—one that will power New York's clean energy future while maintaining the world-class reliability our customers expect. We plan to invest $17 billion over the next three years to modernize vital infrastructure, support local economic growth, and create thousands of jobs across New York City and Westchester County.

    Our strategic investments support:

    Reliability

    We’re building new transmission and distribution facilities and moving overhead lines underground so we can continue to reliably energize the economic capital of the nation. By tapping into innovative technologies and data-driven solutions, we can monitor and fix problems before they cause outages.

    Resilience

    Extreme weather, including longer heat waves and severe storms with destructive wind and flooding, is becoming more frequent. Targeted infrastructure upgrades guided by the latest research help us better prepare our systems and improve how we respond, so your energy stays on.

    Community

    We’re supporting the clean energy transition by prioritizing equitable access to reliable, renewable energy for all New Yorkers. At the same time, affordability remains a priority and we’re making sure you have the tools you need to use energy efficiently and keep costs low.

    VIEW OUR INVESTMENT PLAN

    Understanding Your Bill & Energy Costs

    Your bill is made up of three kinds of charges: the supply and delivery of the power and gas you use, and taxes. Here's what your bill powers.

    Delivery: The cost to build, operate, and maintain the miles of pipes, wires, and buildings to bring you safe, reliable, and increasingly clean energy—plus local property taxes on this infrastructure.
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    Taxes: Local, state, and federal governments tax almost all goods and services, including energy. The taxes and fees you see on your bill are for the energy you use.
    Supply: Energy suppliers produce the power and provide the gas you use and then charge us for the power and gas we deliver to you. We buy the energy you use in competitive markets and pass those costs on to you.

    learn more about billing

    Take a closer look at how you use energy by logging in to My Account. Track your energy usage trends, get a breakdown of your bill, personalized tips to help you save energy—and money—and much more.

    We understand the economic challenges many of our customers face and want to help if you fall behind on your bill payments. In 2025, we provided $244 million in bill discounts to 530,000 customers through our Energy Affordability Program. And, we have a plan to help more New Yorkers manage rising energy costs. Our expanded Energy Affordability Program, coming in early 2026, may mean you qualify for bill help, even if you haven’t in the past.

    VIEW FINANCIAL ASSISTANCE OPTIONS

    Powering Local Communities

    Our investments go directly into neighborhood infrastructure to support reliable, resilient, and clean energy across the communities we serve—now and for the future. This includes $15 million in grants, funded by our investors, to local nonprofits that are advancing environmental equity and closing economic gaps in communities we serve.

    Discover projects currently underway in your area.

    VIEW MORE COMMUNITY PROJECTS

    Outage Prevention

    Find out how we work year-round to prevent outages, what we do to restore power as safely and quickly as possible, and what to expect if your power goes out.

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