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Preventing & Recovering From Outages

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Preventing & Recovering From Outages

We take keeping your power on very seriously. Find out how we prevent outages, what we do to restore power quickly, and what to expect if your power goes out.

What to Do Before Service Goes Out

Prepare for an electric or gas service outage.
See How
What to Do If Your Power Goes Out

Get step-by-step instructions for dealing with a power outage.
See the Steps
Heat Resources

Find emergency response information.
Learn More
How We Respond to Outages

Find out what we do to address gas and power outages.
See Restoration Efforts
What Repairs Are You Responsible For?

Con Edison is responsible for some equipment, and you’re responsible for the rest.
Learn the Difference
How We’re Keeping Your Service Reliable

Find out what happens when we make repairs.
See Typical Repairs
Preventing Outages by Trimming Trees

See how strategic pruning can prevent outages.
Get Trimming Information