Frequently Asked Questions
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If you received a card saying "Our Meter Reader Missed You," you can submit your meter reading to us within 24 hours of our meter reader's visit to avoid an estimated bill.
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If you’ve forgotten your password, you can reset it. If you’re having another problem, call 1-800-752-6633 or email us.
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If you have an online account, log in. Need an online account? Register for one.
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Start service with or without an online account. You’ll need to log in to an online account to close or transfer your service.
Need an online account? Register for one.
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You can prove your residency by presenting a copy of your Con Edison bill. If you need to print a copy of your bill, click the Billing & Usage tab in My Account and scroll down to see your billing history. Select a billing cycle and click View Bill to open a PDF copy and print from your browser.