Filing a Claim

General Claims

For general claims, complete the form and send it to us through one of the methods below:

Email: NewClaims@conEd.com
Fax: 1-212‑979‑1278
Mail: Con Edison Claims Department
PO Box 801
New York, NY 10276

General Claim Form (PDF)

Formulario de Reclamo (PDF)


Modulo di Richiestra Risarcimento (PDF)

索賠表 (PDF)


배상 청구서 (PDF)


ФОРМА ИСКОВОГО ЗАЯВЛЕНИЯ (PDF)


दावा फार्म (PDF)

FÒM REKLAMASYON (PDF)


FORMULARZ ROSZCZENIA (PDF)

ΕΝΤΥΠΟ ΑΞΙΩΣΗΣ (PDF)

Spoilage and Perishables

If food or medication went bad because of an outage, you can file a claim as long as it’s within 30 days of the outage. Send the form through one of the methods below:

Email: NewClaims@conEd.com
Fax: 1-212‑979‑1278
Mail: Con Edison Claims Department
PO Box 801
New York, NY 10276


Residential Spoilage Claim Forms (PDF)

Commercial Spoilage Claims Forms (PDF)

Reclamo residencial por el deterioro de alimentos y medicamentos recetados (PDF)  

Risarcimento utenti residenziali per il deterioramento di alimenti e farmaci (PDF) 

住戶食品和處方藥腐壞損失索賠 (PDF) 

식품과 처방 의약품 훼손에 대한 거주자의 클레임  (PDF) 

Иск частного лица о возмещении ущерба, причиненного порчей пищевых продуктов и лекарств, отпускаемых по рецепту (PDF)

भोजन और प्रेस्क्रिप्शन दवा करे खराब होनरे करेसंबंध में स्नवासी का दावा (PDF) 

Reklamasyon Rezidansyèl pou Manje ak Medikaman sou Preskripsyon ki Gate (PDF) 

Wniosek dla osób indywidualnych o odszkodowanie za straty w łatwo psujących się artykułach żywnościowych i lekach na receptę (PDF) 

Αίτηση αποζημίωσης λόγω αλλοίωσης τροφίμων και συνταγογραφημένων φαρμάκων (Οικιακά περιστατικά (PDF)

Spoilage Claims Limitations

Residential reimbursement is limited to food and medication spoilage. You may file a claim up to $515 for loss of food due to lack of refrigeration. All claims must include an itemized list and claims over $225 must include proof of loss (ex: receipts, cancelled checks, photographs of food, etc.) in addition to an itemized list. Reimbursement for prescription medication lost due to lack of refrigeration is not included in the $515 maximum for spoiled food. You must include an itemized list and proof of loss (prescription label, pharmacy receipt, etc.). Con Edison may request authorization to verify the loss of prescription medication.

 

Commercial reimbursement is limited to perishable merchandise lost due to lack of refrigeration. You may file a claim of up to $10,200. Claims must include an itemized list and proof of loss.

 

PLEASE NOTE:
All claims are subject to review. Whether or not a claim is deemed valid depends upon the circumstances of the interruption and the damage incurred. Only claims resulting from a loss of power for 12 hours or more within a 24-hour period will be considered. Unfortunately, losses incurred as the result of an outage caused by conditions beyond our control (storms, floods, vandalism, etc.) cannot be honored. All reimbursement is governed by Con Edison’s [electric rate schedule]. (http://www.coned.com/documents/elec/062A-064.pdf)