Filing a Claim/Reimbursement Form

Customers Impacted by Nor’easters Riley and Quinn


We regret that we were unable to provide reliable restoration times for many customers during these storms. Con Edison will reimburse customers for food and prescription medicine spoilage if they lost power for at least three consecutive days or more during the two nor'easters that slammed the region recently.

Customers may receive reimbursement for up to $225, or up to $515 with receipts.
Reimbursement Form
Formulario de reembolso

Business owners are eligible for food spoilage reimbursements up to $10,200 with receipts.
Reimbursement Form
Formulario de reembolso

General Claims

For general claims, complete the form and send it to us through one of the methods below:

Email: NewClaims@conEd.com
Fax: 1-212‑979‑1278
Mail: Con Edison Claims Department
PO Box 801
New York, NY 10276

General Claim Form (PDF)

Formulario de Reclamo (PDF)

Modulo di Richiestra Risarcimento (PDF)

索賠表 (PDF)

배상 청구서 (PDF)

ФОРМА ИСКОВОГО ЗАЯВЛЕНИЯ (PDF)

दावा फार्म (PDF)

FÒM REKLAMASYON (PDF)

FORMULARZ ROSZCZENIA (PDF)

ΕΝΤΥΠΟ ΑΞΙΩΣΗΣ (PDF)

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Spoilage Claims Limitations

Residential reimbursement is limited to food and medication spoilage. You may file a claim up to $515 for loss of food due to lack of refrigeration. All claims must include an itemized list and claims over $225 must include proof of loss (ex: receipts, cancelled checks, photographs of food, etc.) in addition to an itemized list. Reimbursement for prescription medication lost due to lack of refrigeration is not included in the $515 maximum for spoiled food. You must include an itemized list and proof of loss (prescription label, pharmacy receipt, etc.). Con Edison may request authorization to verify the loss of prescription medication.

 

Commercial reimbursement is limited to perishable merchandise lost due to lack of refrigeration. You may file a claim of up to $10,200. Claims must include an itemized list and proof of loss.

 

PLEASE NOTE:
All claims are subject to review. Whether or not a claim is deemed valid depends upon the circumstances of the interruption and the damage incurred. Only claims resulting from a loss of power for 12 hours or more within a 24-hour period will be considered. Unfortunately, losses incurred as the result of an outage caused by conditions beyond our control (storms, floods, vandalism, etc.) cannot be honored. All reimbursement is governed by Con Edison’s [electric rate schedule]. (http://www.coned.com/documents/elec/062A-064.pdf)