We recently upgraded My Account. If you registered with the new My Account, use your email address to log in. Otherwise, enter the username you created when you first registered your account. If you’re unsure which to use, click “Register” to update your login credentials.
Enter your email address below and we’ll send you instructions for resetting your password. You may also reset your password via text message if you provided a mobile phone number when you registered.
Text messages can only be used to reset your password if a mobile phone number was entered when you registered.
Enter verification code sent via text message.
Con Edison's account service and customer specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Con Edison's My account service center is prohibited violators will be prosecuted.
Report trouble width your electric service or check on the status of a previously reported electric service problem.
For gas emergencies, please call our toll-free number 1-800-752-6633. DO NOT send an email.
At least 1 uppercase letter
At least 1 number (0-9)
Does not contain part of username
Your password has been saved. You can now log in using your email and new password.