Under Maintenance:Tonight from 12 a.m. to 7 a.m. tomorrow morning, we will be doing software maintenance, impacting the status updates of service issues and outages. In case of a service issue, contact us at 1-800-752-6633.

What to Do Before Your Service Goes Out

How to Prepare for a Power Outage

If a major storm is headed your way, make sure you’re ready:

  • Don't get caught in the dark. Have a lights-out kit that's well stocked and handy. Be sure to include flashlights, fresh batteries, and a battery-operated radio or TV so that you can tune to local stations for updates.
  • Keep it cool. Turn your freezer and refrigerator to the coldest setting. It will help keep food cool longer if the power goes out. 
  • Watch your water. Stock up on bottled water, and fill up your bathtub and spare containers.
  • Plug protection. Be sure to protect major appliances, computers, and other electronically sensitive equipment by either unplugging them or using a surge protector.
  • Fill 'er up. Fill your car's gas tank ahead of time.

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