Claims for Actual Losses of Spoiled Food
You can file a claim for actual losses of food spoiled due to lack of refrigeration.
- Claims for perishable food spoilage loss valued up to $235: You must include an itemized list with all fields completed.
- Claims for perishable food spoilage loss valued between $235 and $540: You must include both an itemized list with all fields completed and proof of actual loss. To establish proof of actual loss, you can use a combination of itemized receipts; cash register tapes; credit card receipts; canceled checks; clean, identifying price labels or bar codes from merchandise; and photographs of spoiled food that clearly show the actual losses from your itemized list.
Claims for Actual Losses of Prescription Medication
You can also file a claim for actual losses of prescription medication spoiled due to lack of refrigeration. Reimbursement for actual losses of prescription medication are not included in the $540 maximum payment for food spoilage.
You must include an itemized list with all fields completed and proof of actual prescription medication loss. Proof must include a legible pharmacy receipt identifying the medication, amount paid, date of purchase, and days of supply.
If your medication spoils due to lack of refrigeration after it has been partially consumed, please include only the value of the unused medication in your claim. For example, if you paid $300 for a 30-day supply of medication and there are five days left in your prescribed supply, your claim should be for $50. We may request authorization to enable Con Edison to verify the loss of prescription medication.
Please do not include your social security number with your submission.
Claims for reimbursement for losses sustained as a result of power outages caused by storms or other conditions beyond our control will not be paid.