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Non-Outage Claims
An investigator will review your claim and contact you with an answer as soon as possible. Please allow us approximately 30 days from when all requested documentation has been submitted.
If you have any questions, please contact us.
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ALL FIELDS ARE REQUIRED, UNLESS OTHERWISE NOTED
You may submit a claim if you believe that Con Edison caused a loss for which you should be compensated.
If you experienced a power outage resulting from a failure in Con Edison’s local distribution system that lasted for more than 12 hours within a 24-hour period, please either:
Please use this form to file a general claim for losses unrelated to power outages.
Claims for reimbursement for losses sustained as a result of power outages caused by storms or other conditions beyond our control will not be paid.
Please provide as much information as possible, including the date, office called, and the name of employee you spoke to.
Please attach a copy of the police and/or fire report as a supporting document below.
Please provide proof of all damages and losses claimed, as well as copies of police and/or fire reports, employer verification for lost wages, and insurance claims.Accepted file types: JPEG, PNG, GIF, PDF, DOC, DOCX, XLS, XLSXMaximum number of attachments: 10Individual file size limit: 5MBTotal file size limit: 15MB
Your electronic signature is the same as your handwritten signature and is certification of the truth and accuracy of the information submitted. Your signature confirms that all of the information provided on this form is true and accurate to the best of your knowledge and represents your actual losses. The claimant(s) acknowledge that they have read this claim form carefully, that they are the owners of the damaged property and the information provided is true and correct. It is understood that the company's request for this information is not an indication that the company is honoring the claim.