You may submit a claim if you believe that Con Edison caused a loss for which you should be compensated.
If you experienced a power outage resulting from a failure in Con Edison’s local distribution system that lasted for more than 12 hours within a 24-hour period, please either:
- File a residential claim for spoiled food or prescription medication, or;
- File a commercial claim if your business’s perishable merchandise went bad because of an outage.
Please use this form to file a general claim for losses unrelated to power outages.
Claims for reimbursement for losses sustained as a result of power outages caused by storms or other conditions beyond our control will not be paid.