Gas Service Line Inspections

If you believe your inspection has already been completed, you can email us a photo of your gas meter. Your photo must clearly show the meter number and inspection sticker. We will review the photo, update your account, if necessary, and respond to you as soon as possible.

The inspection work will include a gas leakage survey and a visual inspection for atmospheric corrosion on all exposed piping to the outlet of the Con Edison gas meter inside your home or building.

Con Edison or a qualified contractor hired by Con Edison, will perform this work. Con Edison employees and contractors carry a Con Edison photo ID. For your safety, if you would like to verify the status of the employee or contractor at your door, please call 1-800-75 CONED (1-800-752-6633).

Please let us know who the appropriate person is to ask for access. Send us an email with that person’s name, the account address, and how we can reach them and we’ll set up an appointment.

If a gas meter is located inside your home or building, the inspector will need to go inside to perform the inspection.

The inspection takes approximately 15 minutes. If we detect an issue, we will remain on your premises until we're able to make the situation safe.

If we need to access one of our gas meters inside your home or building, you’ll receive a letter in advance from Con Edison or one of our qualified contractors. Customers who do not schedule an appointment should expect an unscheduled visit from Con Edison, or one of our qualified contractors, to attempt to inspect their equipment.

If the technician is unable to perform the inspection, they’ll leave a drop card with instructions for how to schedule an appointment.

Note: We do not schedule appointments for inspections that can be completed outdoors, such as gas leakage surveys and visual reviews of our exposed piping.

If someone arrives on your property unexpectedly for a gas inspection, you can always call us to confirm their identity.

Yes. To schedule an appointment, customers can call Con Edison at 1-800-643-1289 weekdays between 7:00 a.m. and 3:30 p.m., or email gasinspections@coned.com.

If you call after hours, leave a message and a representative will return your call the next business day.

Note: We do not schedule appointments for inspections that can be completed outdoors, such as gas leakage surveys and visual reviews of our exposed piping.

If someone arrives on your property unexpectedly for a gas inspection, you can always call us to confirm their identity.

Yes. This inspection is required by New York State law, so it’s important that you help us complete this work.

To inspect all gas service lines properly, we may need access to your home or building. We will make multiple attempts to perform the inspection. If Con Edison or our qualified contractors are unable to perform the inspection, a technician will leave a drop card behind asking the customer to schedule an appointment.

Since this inspection work is required by law, if we are unable to gain access, a no-access fee up to $500 per meter will be charged to your account.

No, we do not charge a fee for the inspection, but you may be charged up to $500 per meter per month if we cannot complete your inspection after multiple tries.

Our contractors will notify Con Edison immediately if they identify any safety issues, and a Con Edison crew will be dispatched to the address. Our contractors will also report any other deficiencies found to Con Edison, and Con Edison will follow up with the customer.

Beginning January 1, 2020, gas piping in 3+ family or commercial buildings must be inspected by a Licensed Master Plumber or qualified individual at least once every four years. All exposed gas lines must be inspected and a report filed with the NYC Department of Buildings. This is in addition to the inspection performed by Con Edison.

Get more information about Local Law 152 from NYC Department of Buildings:

Local Law 152: Service Notice (PDF)
Local Law 152: Follow Up #2 (PDF)
Local Law 152 Frequently Asked Questions (PDF)