Con Edison Crews Continuing To Restore Service To Customers Impacted By Last Night’s Storms

Con Edison crews have restored power to more than 158,000 customers affected since the extreme weather event began.

The company has restored power to more than 9,000 of the 20,000 customers, most of whom lost service during last night’s intense fast-moving storms. Customers in Westchester County experienced the greatest number of storm-related outages.

Con Edison crews are working to restore service:

• In Westchester to more than 7,000 customers.
• In the Bronx to more than 120 customers.
• In Queens to 1,249 customers later today.
• In Brooklyn to more than 1,400 customers later today.
• In Staten Island to more than 70 customers later today.

Restoration Plan

The priority for restoration will be critical customer facilities that have an impact on the public, such as mass transit, hospitals, police and fire stations, and sewage and water-pumping stations. Crews will then prioritize repairs that will provide power to the largest numbers of customers as quickly as possible, then move on to restore smaller groups and individual customers.

Reporting An Outage

Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at conEd.com/reportoutage, or with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

When reporting an outage, have your Con Edison account number available, if possible.

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map. Watch an outage map tutorial video here.

Safety Tips

• If you see downed electrical wires, do not go near them. Report them to Con Edison and your local police department immediately.
• Treat all downed wires as if they are live. Never attempt to move them or touch them with your hands or any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.
• Members of the public also should avoid transformers that are brought to the ground. The transformers are gray metal drums attached to the wires and poles.
• Follow the manufacturer’s instructions for installing and using a portable generator. Never plug a generator into a wall unit, use it indoors, or set it up outdoors near open home windows or air-handling vents.
• If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
• If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
• Charge your cellphones and other mobile devices while you have power.
• Check to make sure your flashlights and any battery-operated radios are in working order. Make sure you have a supply of extra batteries.

Customers can follow Con Edison on X or like us on Facebook for general outage updates, safety tips and storm preparation information.

The company is in contact with New York City Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response.