Text Alerts

Stay on top of outages and power problems by signing up for text notifications.

For Con Edison customers

To register, text REG to OUTAGE (688243) and follow the prompts. You'll need your account number.

Once you're registered:
  • To report a power problem, text OUT to OUTAGE (688243).
  • To check the status of a power problem, text STATUS to OUTAGE (688243).
  • For further assistance, text HELP to OUTAGE (688243).
PLEASE NOTE:
Text message frequency depends on the user. If you no longer wish to receive text notifications, text STOP to OUTAGE (688243).
Message and data rates may apply.

 

For building residents without Con Edison accounts

Even though you don't receive your own bill, we know you count on Con Edison for your power, and we want to make it easy for you to communicate with us directly about power outages.

To sign up, text JOIN to OUTAGE (688243) and follow the prompts. You'll need your unique building code and registration address. If you didn't receive a letter from us with this information, please contact your landlord or building manager for details.

Once you're registered:
  • To report a power problem, text OUT to OUTAGE (688243) and follow the prompts.
  • To check the status of a problem, text STATUS to OUTAGE (688243).
  • For further assistance, text HELP to OUTAGE (688243).
PLEASE NOTE:
Text message frequency depends on the user. If you no longer wish to receive text notifications, text STOP to OUTAGE (688243).
conEdison Alerts: You are subscribing and expressly consenting to receive text messages on your mobile telecommunications device from Con Edison for purposes of providing you notices and/or alerts regarding your outage. Message and data rates may apply.

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Privacy Policy

 

CON EDISON TERMS AND CONDITIONS FOR TEXT MESSAGES PROVIDING ALERTS, NOTICES AND/OR PROMOTIONAL OFFERS

 

You have subscribed and expressly consented to receive text messages (message frequency depends on user) on your mobile telecommunications device from Con Edison ("us" or "we" or "our") for purposes of providing you (i) notices and/or alerts regarding your account with us; and/or(ii) with special promotional offers. You acknowledge, understand and agree as follows:

 

Message and Data rates may apply. These would be charged by, and be payable by you to, your mobile service provider. You acknowledge, understand and agree that we shall not be held liable for any delays in the receipt of our text message to you, as its delivery is subject to effective transmission from your mobile service provider. In addition, if you decide you no longer want to subscribe, text STOP to OUTAGE (688243) to cancel Content may not be available on all carriers. Participating carriers are: ACG, ALLTEL/AWC, AT&T Mobility, Boost, Cincinnati Bell, Metro PCS, Nextel, Rural Carrier Groups, Sprint, Tier 2/3 Group, T-Mobile, U.S. Cellular, Verizon Wireless, Virgin Mobile. Data obtained by us from you in connection with our providing you the text messages as described above may include your cellular number, the name of your mobile service provider, and the date, time and content of the text messages we send you. We may use this information to contact you and to provide the text messages you have requested. If you have any questions regarding the above terms or the types of text messages to be received by you as described above, text HELP to OUTAGE (688243) for information or contact us at 1-800-752-6633.