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Contact Us

    Support for every stage of your Distributed Generation project — from design and installation to testing and metering.

    EMAIL US
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    Emergency Service Number

    If you have any issues related to our services, please don’t hesitate to contact us.
    For emergencies, call 1-800-752-6633.


    Let’s Get Started

    Starting a distributed generation project? Our proven approach can help ensure success from start to finish.  

    • The first step is applying for interconnection. Once completed, one of our DG Experts will review it and get back to you as soon as possible.
    • After you have applied, you can track your completed application status on PowerClerk.

    Your Customer Project Manager

    Your Customer Project Manager (CPM) will be your main point of contact. If you’re waiting to be assigned a CPM but need immediate help, please reach out to any of our Distribution Energy Services Managers. They’re experts in the field and available to assist you.

    Please email your questions or concerns, and be sure to:

    1. Include the job number (e.g., MC-XXXXXX) in the subject line
    2. Provide your address
    3. If you’ve been assigned a CPM, please provide their name and contact information

    Large Distributed Generation Projects (> 5MW)

    Please contact:

    Small Distributed Generation Projects (≤5MW)

    Please contact

    Electric Vehicle Projects

    In Brooklyn, Queens, or Staten Island:

    In Bronx, Westchester, or Manhattan:


    Full list of Distribution Energy Service Managers  

    Frequently Asked Questions

    Find answers to common questions about Distributed Generation.

    Technical Questions About Local Generation

    Send us your questions, and a specialist will get back to you as soon as possible.

    Email

    If you are an existing solar customer, you can email or call us with your billing questions.

    Email
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