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To report or check the status of an issue, please call 1-800-752-6633.

Con Edison's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Con Edison's My Account system is prohibited. Violators will be prosecuted

Report trouble with your electric service or check on the status of a previously reported electric service problem.

For gas emergencies, call 911 or 1-800-75-CONED (1-800-752-6633) immediately. DO NOT send an email.