Sample Bill – Residential
1. Account Information
Your key details, including your account number, are in one place for easy reference. We also show your next meter reading date so you can avoid estimated bills.
2. Billing Summary
This is a snapshot of your bill, including payments made; new, unpaid, or late payment charges; the number of days in your billing period; and the total balance due.
3. Message Center
Offers, messages any bill adjustments or corrections, and other service notices appear here and may continue on the next page.
4. Average Daily Usage Graphs
Your average daily energy use. A temperature average overlay lets you see how your usage shifts with the seasons.
5. Payment Slip
This should be returned with your check or money order payment. Want to make future payments automatically? Check the box to easily enroll in Auto Pay starting with your next bill.
6. Service Charge Details
Information about your billing period, rate, meter readings, the total electricity and/or gas used, and the rate and amount of state and locality sales tax, if applicable. Supply charges include related taxes, surcharges, and information about your energy service company, if applicable. Delivery charges include charges for reading and maintaining meters, and related taxes and surcharges.
7. Bill Definitions
A quick guide to the words used in your energy bill.
8. Contact Us
Here’s how to reach us if you have a question or concern, or if you need to report a service problem or outage.
9. Ways to Pay Your Bill
Choose the most convenient way to pay your bill.
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