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Smart Energy FAQ

The Smart Energy Plan is a billing option that helps you reduce energy costs by basing delivery charges on your highest electricity use during hourly periods. Each month, your three highest 60‑minute usage periods during both peak and off‑peak hours determine your delivery charges.

  • Only your delivery charges change with the Smart Energy Plan. Supply charges stay the same whether you receive your energy from Con Edison or an Energy Service Company (ESCO). Delivery charges are based on your highest hourly energy use (measured in kilowatts. Your smart meter records your daily maximum demand during peak and off‑peak hours. Then, your top three peak and off‑peak demands in your billing cycle are averaged to determine your delivery charges.

The plan is open to all residential, religious, and small commercial customers with a smart meter and working communication equipment.

To enroll, please complete this form.

We don’t recommend this plan to customers with solar panels because of the billing structure. Instead, we suggest The Net Metering Plan, which uses the energy your solar system produces to reduce your energy bill and provides bill credits when your solar system generates more energy than you use.

kW measures demand—the highest energy used during a 60‑minute period.

kWh measures the total energy used over your entire billing cycle.

On average, residential customers use about 2.3 kW during peak hours and 2.5 kW during off‑peak hours. Running several large appliances (washers, dryers, space heaters) at once can raise your usage.

Peak hours are when delivery charges are higher.

Off‑peak hours include nights, weekends, and holidays, when delivery charges are lower.

You can compare your current charges to your previous bills by logging in to My Account.
Yes. Budget Billing helps spread your payments evenly over the year, while the Smart Energy Plan changes how your delivery charges are calculated. ESCOs provide your energy supply and Con Edison delivers it safely and reliably to you. The Smart Energy Plan only affects delivery.
If you decide the Smart Energy Plan is not right for you, you can opt out at any time with no penalty or termination fee.