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Using Life-Support Equipment? Con Edison Needs to Know

Spring Is the Time to Enroll or Re-Certify Life-Support Equipment Use

Con Edison asks customers who use life-support equipment or know someone in the Con Edison service territory who does, to enroll in the company’s Life-Support Equipment (LSE) program.

Con Edison provides LSE program participants special considerations. Those include providing them with preparedness tips, alerts to potential outages, and wellness checks should they experience an outage

“Losing power for most people is inconvenient, but for those who rely on life-support equipment, it can be life threatening,” said Jennifer Rodriguez, senior specialist, Customer Outreach and Education.

Each spring, Con Edison launches an extensive outreach campaign to build awareness about its LSE program with customers, current LSE participants, community organizations, health-care providers, and building owners/managers that include electricity for tenants in their rent. The company includes information about how to enroll in the program in bill inserts, direct mail pieces, emails, social media, advertisements, and at community outreach events.

“If Con Edison provides the electricity that powers your home, let us know if there is a someone using an apnea monitor, a respirator, or other medical equipment that supports their life by enrolling in the LSE program,” continued Rodriguez. “That way, in the event of extreme weather or outages, we can provide alerts, updates, check-ins and tips to help prepare.”

Enrolling in the LSE program is convenient via the My Account or by downloading the life-support equipment form, and returning it to Con Edison or by calling 1-877-582-6633