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Con Edison Crews Work Through The Night To Continue Storm Restoration Efforts

95% of Ida Restoration To Be Completed By Midnight

Con Edison crews have so far restored power to 27,633 customers after the remnants of Tropical Storm Ida brought historic rainfall, flooding, and damaging winds to the region Wednesday night. The company plans to finish restoring power by midnight tonight to 95 percent of the more than 34,000 customers who lost power. A total of 6,858 customers are still without power, mostly located in Westchester County.

Con Edison estimates that 95 percent of the affected customers in Westchester will be restored by midnight tonight. Ninety five percent of the affected Bronx customers will be restored by 3pm today and 95 percent of the affected Brooklyn customers will be restored by 11am today. Ninety five percent of the affected customers in Queens were restored by midnight last night.

Con Edison’s crews are working around the clock to bring the lights back on for customers in communities that remain affected by outages, including the Town and Village of Mamaroneck, Rye, Scarsdale, Yonkers, Greenburgh and New Rochelle in Westchester. Restoration work continues in the Kingsbridge neighborhood in the Bronx.

Approximately 500 outside contractors have been brought in to assist with restoration efforts.

The company urges members of the public to stay away from downed wires. They may be live. For your safety, we may guard downed wires until crews make repairs. Our personnel may be in unmarked cars but will always have Con Edison identification.

Restoration Plan

The priority for restoration will be critical customer facilities that have an impact on the public, such as mass transit, hospitals, police and fire stations, and sewage and water-pumping stations. Crews will then prioritize repairs that will provide power to the largest numbers of customers as quickly as possible, then move on to restore smaller groups and individual customers.

How to Report an Outage

Customers can sign up for text alerts at Customers can also report outages and check service restoration status at or with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map.

Safety Tips

  • If you see downed electrical wires, do not go near them. Report them to Con Edison and your local police department immediately.
  • Treat all downed wires as if they are live. Never attempt to move them or touch them with your hands or any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.
  • Members of the public also should avoid transformers that are brought to the ground. The transformers are gray metal drums attached to the wires and poles.
  • Follow the manufacturer’s instructions for installing and using a portable generator. Never plug a generator into a wall unit, use it indoors, or set it up outdoors near open home windows or air-handling vents.
  • If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Charge your cellphones and other mobile devices while you have power.
  • Check to make sure your flashlights and any battery-operated radios are in working order. Make sure you have a supply of extra batteries.

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

The company is in contact with New York City Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response if needed.