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Contact Building & Remodeling Energy Services

Have questions about your case? Contact your Energy Services Representative directly through Project Center. Our team will get back to you within one business day.

Ask a Question

Please note: As of August 15, the Energy Services retail district emails have been retired.

Use Ask a Question in Project Center to get in contact with your Energy Services case manager. Read the guide to learn how.

For emergencies, call 1-800-75-CONED (1-800-752-6633).

Find Your Energy Services Representative


Con Edison’s Standards of Business Conduct prohibits Con Edison employees, contractors, and employees’ family members from accepting gifts or gratuities from anyone who does business with us, such as customers or business associates. Gifts include, but aren't limited to, items such as candy, fruit baskets, flowers, tickets, cash gift cards, gratuities and tips, or donations to charities on behalf of an employee.

If you have any questions or concerns, please contact our Ethics Helpline at 1-855-FOR-ETHX (1-855-367 -3849) or email us at FORETHX@coned.com. Contacts by phone may be made anonymously.