Natural Gas Detector Frequently Asked Questions
The Natural Gas Detector is a safety device that monitors the air in your basement, typically in the area where the gas service pipe or other utilities enter your home or building. The Natural Gas Detector will sound an alarm if levels of natural gas in that area indicate a potential leak.
When the Natural Gas Detector alarms, it will beep loudly and say, “Danger – Gas leak explosion risk. Evacuate, then call 911.” The unit will also send an alert to Con Edison, and Con Edison and often the Fire Department will then respond and investigate. The alarm will continue to sound until Con Edison arrives and silences the unit.
Never ignore any alarm. Gas leaks can become very dangerous, sometimes causing fires or explosions potentially resulting in serious injuries and property damage. Be sure to read and follow the Important Safety Information & Warnings and manufacturer’s User’s Manual for the Natural Gas Detector.
You can choose to not have the natural gas detector installed. However, the detector can provide valuable early warning of a gas leak emergency before it develops into a more serious situation, possibly involving a fire or an explosion. This could result in property damage, serious injuries, or death. By declining a gas detector, you and others, including your family members, tenants and visitors, might be without such early warning in the event of a potential gas leak. For these reasons, and because your safety is our top priority, we strongly encourage you to have a gas detector installed in your home or building.
If you still don’t want a natural gas detector installed in your home or building, please call 1-800-75-CONED (1-800-752-6633).
If you change your mind, you can call Con Edison back at 1-800-75-CONED (1-800-752-6633) to have a natural gas detector installed in your home or building for free.
was this information helpful?