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Con Edison Reduces Voltage 8 Percent In Areas Of Queens To Protect Equipment

Company Asking All NYC & Westchester Customers to Conserve

Con Edison reduced voltage by 8 percent to certain neighborhoods in Queens while crews work to repair equipment and is asking customers throughout New York City and Westchester County to conserve energy during the heat wave.

The voltage reduction covers an area bounded by the Grand Central Parkway on the north, Jamaica Bay on south, the Nassau County line on the east, and Queen Boulevard and the Van Wyck Expressway on the west.

It includes the neighborhoods of Glen Oaks, Floral Park, Bellerose, Queens Village, Bellaire, Holliswood, Hollis, St. Albans, Cambria Heights, Laurelton, Springfield Gardens, Jamaica, South Jamaica and Jamaica Hills. The voltage reduction affects about 64,000 customers.

Con Edison has asked customers not to use energy-intensive appliances such as washers, dryers, and microwaves during the heat wave. The company also asks customers to limit unnecessary use of air conditioning. If you have two air conditioners, use only one and set it to the highest comfortable temperature.

Customers can report outages and check service restoration status at, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power. 

Customers who report outages will receive updates with their estimated restoration times as they become available.

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

The equipment problems in these neighborhoods have no effect on the rest of the Con Edison system.

The company is in communication with New York City Emergency Management.