Con Edison Asks Customers in Area of Western Queens to Conserve Energy
Company Reduces Voltage by 8 Percent to Maintain Reliability
Con Edison is asking customers in certain neighborhoods in Queens to conserve energy while company crews repair equipment. Con Edison has also reduced voltage by 8 percent in the area as a precaution to protect equipment and maintain service as crews make repairs.
The area is bounded by the Brooklyn-Queens Expressway and 51st Avenue on the north, the Jackie Robinson Parkway on the south, Queens Boulevard on the east, and the Brooklyn borough line on the west.
The area includes 116,300 customers in the neighborhoods of Glendale, Forest Hills, Forest Hills Gardens, and Middle Village. Con Edison has asked customers in the area not to use energy-intensive appliances such as washers, dryers, microwaves and, if not needed for health or medical reasons, air conditioners, until the equipment problems are resolved.
Customers can report outages and check service restoration status at www.conEd.com/reportoutage, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power. Customers who report outages will receive updates with their estimated restoration times as they become available.
The equipment problems in these neighborhoods have no effect on the rest of the Con Edison system.
Con Edison will provide updates to affected customers directly and through the media as the situation warrants. The company is in communication with New York City Emergency Management.