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How to Get Your Gas Back

After a gas leak is reported and your service is shut off, our priority is restoring your service as safely and quickly as possible. Here’s what to expect, step by step.

Note: If a problem with the repair work is detected at any point, the plumber will have to make more repairs before your case can advance.

Not the Homeowner?

You’ll need to contact your building manager for the status of the restoration of your gas service.

Cooking Gas Issue?

If you live in an apartment building and need your cooking gas turned on, crews may need to visit each household individually. If they can’t gain access to an apartment, it can delay restoration for other apartments in the same building. Building superintendents may be able to help us enter apartments if no one is home.