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Con Edison Asks Customers in Area of Western Queens and the Upper West Side of Manhattan to Conserve Energy

Company Reduces Voltage by 5 Percent to Maintain Reliability

Con Edison is asking customers in certain neighborhoods in Queens and the Upper West Side of Manhattan to conserve energy while company crews repair equipment. Con Edison has reduced voltage in these areas by 5 percent to protect equipment and maintain service as crews make repairs.

The western Queens area is bounded by the Brooklyn-Queens Expressway and 51st Avenue on the north, the Jackie Robinson Parkway on the south, Queens Boulevard on the east, and the Brooklyn borough line on the west. It includes 115,000 customers in the neighborhoods of Glendale, Forest Hills, Forest Hills Gardens and Middle Village area.

The area on the West Side of Manhattan is bounded on West 111th Street, West 71st Street on the south, Central Park West on the east, and the Hudson River on the west and includes 77,000 customers in the Upper West Side and Manhattan Valley neighborhoods.

Con Edison has asked customers in these areas not to use energy-intensive appliances such as washers, dryers, and microwaves until crews complete repairs. The company also asks customers to limit unnecessary use of air conditioning. If you have two air conditioners, use only one and set it to the highest comfortable temperature.

Customers can report outages and check service restoration status at, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power. Customers who report outages will receive updates with their estimated restoration times as they become available.

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

The equipment problems in these neighborhoods have no effect on the rest of the Con Edison system. The company is in communication with New York City Emergency Management.