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Con Edison’s ‘Round-The-Clock Work Continues; Restoration To Be Completed Tonight

Customers Reminded to Stay Clear of Power Lines

Con Edison crews have restored power to more than 29,000 customers affected by yesterday’s storms and will complete restoration to the vast majority of those who lost power by late tonight.

As of 9 a.m. about 4,000 customers in Westchester County remained without power. Briarcliff Manor, Cortlandt and Greenburgh are among the Westchester communities with the most customers remaining out of service.

The company also continues to restore small numbers of customers in Brooklyn, Queens and the Bronx.

The vast majority of customers who lost service will be restored by 11 p.m. Repairs that will restore power to small numbers of customers – sometimes even just a single customer – may take longer.

The company reminds customers to stay away from downed wires because they may be live.

The winds knocked trees and branches onto power lines, causing customers to lose service. Con Edison worked with local public works crews to clear dozens of roads blocked by fallen trees and branches.

Crews must de-energize wires that are entangled in the trees before they can cut the wires and have the trees removed.

Con Edison crews are supplemented by 90 extra contractors to make repairs as quickly and safely as possible. In addition, the company has moved workers from other regions into Westchester to help complete the restoration.

Enhanced safety protocols include the U.S. Centers for Disease Control, State, City and County guidelines for COVID-19.

We ask the public to maintain social distancing with crews responding to outages so they can focus on restoring safe, reliable service while protecting themselves, their families, and other customers.

For the latest information on outages and restoration times visit the Con Edison outage map at

Customers can report outages and check service restoration status at, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power.

Customers who report outages will receive updates with their estimated restoration times as they become available.

Con Edison offers the following storm tips to customers to help weather the possible effects of a storm:

  • Do not go near downed wires. Treat all downed wires as if they are live. Never attempt to move them or touch them with your hands of any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Check to make sure your flashlights and any battery-operated radios or televisions are in working order. Make sure you have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
  • For more storm tips and preparation, go to 

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.