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Con Edison Crews And Contractors Restoring Power After Nor’easter Strikes

Company Urges Public to Stay Away from Downed Power Lines, Report Outages and Sign Up for Updates by Text

Con Edison crews and contractor workers the company hired in anticipation of this weekend’s Nor’easter have restored electrical service to 3,900 customers since the storm hit the area.


Do not go near or touch downed power lines. They may be live. If you see downed wires, call your local police department or 1-800-75-CONED (1-800-752-6633).

The company also reminds customers to report outages and to sign up for text notifications by going to


Crews are working to restore service to 850 customers still out of service. Of those, about 700 are in Westchester County, the area most affected by the strong winds that began early this morning as the remnants of Hurricane Willa entered the area.


The company began tracking the storm days ago and arranged for 130 contracted line workers to supplement its own crews.


Crews give priority to making repairs that will provide power to the most customers quickly, then restore smaller groups and individual customers who are without power.


Customers can report downed power lines, outages and check service restoration status at or by calling 1-800-75-CONED (1-800-752-6633)When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.


Con Edison also urges customers to sign up for text notifications at Customers can also text REG to OUTAGE (688243) to sign up for text notifications, and follow the prompts. You will need to enter your Con Edison account number to complete the registration process. Once you've registered, you will not need your account number to report or check the status of a power problem.

During service restoration, crews will give priority to restoring electric lines that will provide power to the most customers quickly, then restore smaller groups and individual customers who are without power. Click here to view the animation video:

Con Edison offers the following storm tips:

  • If you see downed electrical wires, do not go near them. Never attempt to move them or touch them with any object. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves or water. Always stay away from downed power lines because they could be live.
  • Report downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
    If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored.  If several appliances start up at once, the electric circuits may overload.
  • Make sure your flashlights and any battery-operated radios or televisions are working. Have a supply of extra batteries. Weather updates and news on electrical service can be heard on local radio and television stations.
  • For more storm tips and preparation, or to view the company’s online outage map, go to Con Edison storm safety.

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.