Con Edison Crews Mobilized for Heat

With high heat and humidity forecast to begin Thursday, June 11, Con Edison crews are mobilized and will work around the clock to keep service reliable and respond to any outages or service problems.

The company urges customers to use energy efficiently to manage their bills and take steps to stay safe and comfortable during the heat.

Extreme heat and humidity drive up air-conditioning use, increasing demand on the electric system and the potential for scattered outages. Thunderstorms in the forecast could also affect overhead equipment.

Con Edison makes robust, strategic investments in its electric delivery system to prepare for summer conditions—investments that are increasingly important as heat waves become more frequent and severe.

Con Edison also reminds the public to stay away from downed wires. Call your local police department or 1-800-75-CONED (1-800-752-6633) to report them.

The company may assign workers to guard downed wires and keep people and pets away. These workers may be in unmarked vehicles, but they carry Con Edison identification.

Report an Outage

Con Edison may send emails and text messages to customers, reminding them to be prepared and to report an outage. Customers can sign up for text alerts at coned.com/text.

Customers can also report outages and check service restoration status at coned.com/reportoutage, with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map. Watch an outage map tutorial video here.

Customers can follow Con Edison on X or Facebook for general outage updates, safety tips and storm preparation information.

Energy-Saving Tips

During extreme heat, conserving energy - even small action - can help reduce usage when energy costs are highest.

• If you are running your air conditioner, close off unoccupied rooms. If you are using the AC in your living room and nobody is in the bedrooms, close the doors to those rooms;
• Set your air conditioner to the highest comfortable temperature. Every degree you lower the thermostat increases costs;
• To reduce heat and moisture in your home, run appliances such as ovens, washing machines, dryers and dishwashers in the early morning or late at night when it’s cooler outside;
• Keep shades, blinds and curtains closed. About 40 percent of unwanted heat comes through windows;
• Even when using AC, use ceiling and other fans to provide additional cooling and better circulation;
• Turn off AC units, lights and other appliances when not at home and use a timer to turn on your AC about a half-hour before arriving home;
• If you run a business, keep the door closed while running the AC;
• Keep AC filters clean.

Con Edison’s website offers additional energy savings tips.

Cooling Center Availability

New York City cooling centers are activated if there are at least two consecutive days of heat indices of 95 degrees or higher or one day of 100 degrees or higher. Find your nearest cool option or Cooling Center by visiting NYC.gov/beattheheat, or by calling 311 (VRS: 212-639-9675 or TTY: 212-504-4115).

Find additional information on locations and hours of availability at the following sites: New York City, New York State and the Westchester County website for more information.