Smart Meters

Starting in 2017, we’ll be installing nearly 5 million smart meters. They’ll provide you with more information about your energy use so you can make better energy decisions.

Smart Meter Features

Our new smart meters will give you a fuller picture of how you use energy. With a detailed breakdown of where your power is going, alerts for keeping tabs on usage between bills, and an app to help you stay on top of everything, staying energy efficient is about to get a lot easier.

What's so Smart about a Smart Meter?

Easier integration with solar energy sources. Manage costs with a more detailed energy-use breakdown. Instant outage notifications so power can be restored faster. Remote service activation and transfers. Near real-time billing information based on actual usage

How to Opt Out of AMR and Smart Metering

For more than 10 years, we’ve offered automated meter reading, or “AMR,” in several parts of our service territory. AMR allows us to get meter readings without a representative visiting your home. Beginning in 2017, we’ll begin installing smart meters, which offer even more advanced capabilities. 

Smart meters are a key component to modernizing our energy grid, and they will offer you three significant benefits:

Control

Smart meters will allow you to view your home’s energy use data in near real time. This means you will have a greater ability to conserve energy and save money than ever before. In the future, smart meters will also allow us to send you high-usage alerts and other customized information.  

Choice

Smart meters provide you with more information about how you use energy, so you can take advantage of new energy-saving products and services.  Smart meters will help us to manage renewable resources – like solar power – more efficiently. They may also help to facilitate greater access to renewable energy down the road.

Convenience

Like AMR, smart meters will allow us to obtain meter readings remotely. This means no more waiting for a meter reader and no more estimated bills – it also means we’ll have fewer vehicles on the road, which helps to reduce carbon emissions and air pollution.

By modernizing the grid, we’ll also know right away when problems arise, which means we can get to work on restoring power even faster.

More than half the country now has two-way digital electric meters. Smart meters are now the rule, rather than the exception, for U.S. electric utilities with about 70 million smart meters installed across the country. 

Differences between traditional meters, AMR and smart meters

Smart meters are next-generation meters that replace traditional meters, which still use technology that was developed decades ago.

Traditional meters and AMR meters record total consumption and provide no information regarding when the energy was consumed. Traditional meters do not communicate electronically and must be read on site.  AMR meters are read remotely using either drive-by vehicles or walk-by handheld systems.

Smart meters record consumption of electric energy in intervals of an hour or less and use a secure communications network to automatically and wirelessly send energy usage information to the utility companies.

Installing your smart meter

Con Edison will notify you by mail about three months before we come to your neighborhood, and again about a month before installations begin. If the meter is outside, you don’t need to do a thing. For inside meters, we’ll let you know how to make an appointment.

Installation is easy – just 10-15 minutes, with only a brief pause in power. Then, we’ll leave a note to let you know your meter was installed and a reminder to reset your clocks and other appliances.

Protecting our customers’ privacy and safety

Con Edison takes cybersecurity seriously. Our cybersecurity measures comply with standards set by the National Institute of Standards and Technology and are comparable to those used by financial institutions. They include meter security mechanisms, data encryption, strict access-control policies, and extensive anti-tampering measures.

Smart meters do not collect, store or transmit any personally identifiable information. Like a traditional meter, the only data captured by a smart meter is the amount of energy that your home uses. The main difference is that this data is collected wirelessly and in 15-minute intervals rather than on a monthly basis.

Con Edison adheres to all Federal and State laws that regulate the use of personal information for business functions, such as billing and customer service. Our full privacy policy can be viewed by clicking here.

Wireless technology used by smart meters

Any device that uses wireless technology – including smartphones, tablets and laptops – produces low-level radio frequency emissions. People receive significantly less radio frequency exposure from a smart meter than from many other electronic devices they use every day, including Wi-Fi routers, cell phones, baby monitors, TVs, radios, and microwave ovens.

The safety of our customers, employees, and the public is our top priority. We monitor new studies on radio frequency to ensure that our decisions are based on the most recent scientific data. We also fund research to study any potential impacts of radio frequency emissions through participation in the Electric Power Research Institute, which conducts studies and evaluates other medical and scientific studies.

Opt out fees and other conditions

  • A meter reading charge of $9.50 per month.
  • A fee of $104.74 per electric meter and $93.81 per gas meter if you choose to opt-out after AMR or smart metering has been installed.
  • Additionally, Con Edison has the right to install an automated meter reading device or smart meter at its discretion if the company is unable to obtain access for three consecutive meter reading attempts. Alternatively, the customer may elect to relocate the meter(s) to an accessible area, at their expense.
  • If you elect to participate in smart metering at a later date, metering will be installed at no charge to you.

How to opt out of automated meter reading?

Step 1

Call us at 1-800-576-2005 to get more information about your options and costs associated with opting out.

Step 2

If you decide to opt out, fill out either the:

Step 3

Email the completed form to:
customerservice@coned.com

Or mail it to:
Con Edison
Quality Assurance
30 Flatbush Avenue, 6fl
Brooklyn, NY 11217

For questions about the opt-out forms, call 1-800-576-2005.

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