Frequently Asked Questions for Share My Data Third-Party Companies
Share My Data inspires new ways for customers to manage and ultimately reduce their energy usage. This solution is the next step in an effort to provide standardized access to customer energy data that will unlock the next generation of conservation solutions.
- Protecting customer information is a top priority for Con Edison. Con Edison treats information about their customers—including personal information—as confidential, consistent with all legal and regulatory requirements, including those established by the New York Public Utilities Commission and others.
- Once a customer authorizes the release of data, it is the customer’s and Third-Party’s responsibility to protect that data.
- A customer can elect to stop sharing data with a Third-Party at any time by logging in to their Con Edison online account and cancelling their authorization.