Con Edison Crews Restoring Power for Customers in Westchester & NYC
Electrical Service Restored to 9,100 Customers
Con Edison crews are on the streets and up in buckets restoring service to customers affected by the late weekend rain and windstorm.
As of noon, the workers have restored power to 9,100 customers and are working to place another 1,830 customers back in service.
The storm took its greatest toll on the company’s wires, poles and transformers in Westchester County. Crews have put 7,250 customers back in service in Westchester and will work on the remaining 1,600 through the day.
The company reminds customers to stay away from downed power lines because they could be live.
Customers can report downed power lines, outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.
Con Edison offers a number of mobile solutions so you can manage your accounts, report and check the status of an outage, learn energy-saving tips, and more.
Stay on top of outages and power problems by signing up for text notifications. To sign up for text alerts, go to coned.com/mobileapp
Con Edison offers the following storm tips to customers to help weather the possible effects of a storm:
- If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move them or touch them with any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.
- Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
- If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
- Check to make sure your flashlights and any battery-operated radios or televisions are in working order. Make sure you have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
- For more storm tips and preparation, go to www.conEd.com
In addition, the company is in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm-response if needed.