Con Edison Asks Customers in Washington Heights to Conserve Energy

Con Edison is asking customers in Washington Heights in upper Manhattan to conserve energy while company crews work to repair equipment problems.  Con Edison has also reduced voltage by 8 percent in those areas as a precaution to protect equipment and maintain service as repairs are made.

The affected area includes 70,564 customers and is bounded by Harlem River on the north, West 155th Street on the south, Hudson River on the west, and Harlem River and  West 163rd Street on the east.

Company crews are working now to repair the problem. Con Edison has asked customers in these areas not to use energy-intensive appliances such as washers, dryers, microwaves and, if not needed for health or medical reasons, air conditioners, until the equipment problems are resolved.

Customers can report outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633).  When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

Also, download Con Edison’s new free iPhone and Android app, My conEdison, to report and check the status of a power problem, and view the company’s interactive online outage map.

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

The equipment problems in this neighborhood have no effect on the rest of the Con Edison system. Con Edison will provide updates to affected customers both directly and through the media as the situation warrants.  The company is in constant communication with the New York City Office of Emergency Management.