Con Edison Crews Mobilizing For Coastal Flooding And Strong Winds As Nor’easter Approaches
Crews are Ready to Respond to Keep Service Reliable;
Reminds the Public to Stay Away from Downed Wires;
Activating Outside Workers to Augment Staff
Con Edison is mobilizing in advance of the forecasted Nor'easter, and augmenting its staff with 900 mutual aid workers for emergency response.
High winds, heavy rain and rising tides are expected to hit New York City and Westchester County on Sunday. The prolonged rainfall, saturated soil, and full foliage can cause trees and branches to fall onto power lines and bring them down, causing customers to lose service and creating a safety hazard.
The company urges members of the public to stay safe. Stay away from downed wires. They may be live.
The Nor’easter may cause coastal flooding. In the event of major flooding, the company would have to wait for flood waters to recede before workers enter some facilities to assess damage.
Restoration Plan
The priority for restoration is critical customer facilities that have an impact on the public, such as mass transit, hospitals, police and fire stations, and sewage and water-pumping stations.
Crews will then prioritize repairs that provide power to the largest numbers of customers as quickly as possible, then move on to restore smaller groups and individual customers. How to Report an Outage Customers can sign up for text alerts by texting REG to 688-243 and following the prompts. Customers can also report outages and check service restoration status at conEd.com/reportoutage, with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-752-6633. Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available on the Con Edison outage map. Safety Tips To ensure public safety, Con Edison may guard downed wires until crews make repairs. Company personnel may be in unmarked cars but will always have Con Edison identification. The company is in contact with New York City Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response if needed.