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Con Edison Asks Customers in Area of Manhattan's West Side to Conserve Energy

Company Reduces Voltage by 8 Percent to Maintain Reliability

Con Edison is asking customers in an area of Manhattan’s West Side to conserve energy while company crews repair equipment. Con Edison has reduced voltage in the area by 8 percent to protect equipment and maintain service as crews make repairs.

The area is bounded by West 58th Street on the north, West 42nd Street on the south, 10th Avenue on the east, and the Hudson River on the west. The area includes 11,300 customers in the Hell’s Kitchen neighborhood.

Con Edison has asked customers in these areas not to use energy-intensive appliances such as washers, dryers, and microwaves until crews complete repairs. The company also asks customers to limit unnecessary use of air conditioning. If you have two air conditioners, use only one and set it to the highest comfortable temperature.

Voltage reduction has also been implemented in these neighborhoods: the Theater District, Midtown, and Times Square.

Customers can report outages and check service restoration status at, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power. Customers who report outages will receive updates with their estimated restoration times as they become available.

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

The equipment problems in these neighborhoods have no effect on the rest of the Con Edison system. The company is in communication with New York City Emergency Management.