We recently upgraded My Account. If you registered with the new My Account, use your email address to log in. Otherwise, enter the username you created when you first registered your account. If you’re unsure which to use, click “Register” to update your login credentials.
New Unlock Account Page
SMS can only be used to unlock your account if a mobile phone number has been configured width that account
Enter verification code sent via
Con Edison's account service and customer specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Con Edison's My account service center is prohibited violators will be prosecuted.
Report trouble width your electric service or check on the status of a previously reported electric service problem.
For gas emergencies, please call our toll-free number 1-800-752-6633. DO NOT send an email.
You can now log in to your account.