Consolidated Edison Company of New York Con Edison header image

Con Edison

Translate the page

Connect with Us

On the go? We offer multiple ways to stay in touch, no matter where you are.

Text Alerts

Stay on top of outages and power problems by signing up for text notifications

For Con Edison customers

To register, text REG to OUTAGE (688243) and follow the prompts. You'll need your account number.

Once you're registered:
To report a power problem text OUT to OUTAGE (688243).
To check the status of a power problem text STATUS to OUTAGE (688243).
For further assistance, text HELP to OUTAGE (688243).

PLEASE NOTE:
Text message frequency depends on the user. If you no longer wish to receive text notifications, text STOP to OUTAGE (688243).
Message and data rates may apply.

Participating carriers are ACG, ALLTEL/AWC, AT&T Mobility, Boost, Cincinnati Bell, Metro PCS, Rural CarrierGroups, Sprint, Tier 2/3 Group, T-Mobile, U.S. Cellular, Verizon Wireless, Virgin Mobile.
Terms and conditions
Privacy policy.

For building residents without Con Edison accounts

Even though you don't receive your own bill, we know you count on Con Edison for your power, and we want to make it easy for you to communicate with us directly about power outages

To sign up, text JOIN to OUTAGE (688243) and follow the prompts. You'll need your unique building code and registration address. If you didn't receive a letter from us with this information, please contact your landlord or building manager for details.

Once you're registered:
To report a power problem, text OUT to OUTAGE (688243) and follow the prompts.
To check the status of a problem, text STATUS to OUTAGE (688243).
For further assistance, text HELP to OUTAGE (688243).

PLEASE NOTE:
Text message frequency depends on the user. If you no longer wish to receive text notifications, text STOP to OUTAGE (688243).

conEdison Alerts: You are subscribing and expressly consenting to receive text messages on your mobile telecommunications device from Con Edison for purposes of providing you notices and/or alerts regarding your outage. Message and data rates may apply.

Mobile Terms and Conditions
Privacy Policy

Mobile Apps

My conEdison

Pay your bill, report an outage, check the status of a power problem, submit a meter reading, and more.

Available for: Android | iPhone or iPod Touch

Ways to Save

Discover 100+ new ways to conserve energy, share tips with friends, link to your social media profiles and keep track of your improvements.

Available for: Android | iPhone and iPad

Power Bug

This app features video tips, a checklist to help you track your improvements, access to the Con Edison mobile site and the ability to share tips with friends on social media.

Available for: iPhone

Con Edison Heroes

Con Edison joins forces with DC Entertainment to show how energy safety and conservation can help save the world. Don't miss out on this one-of-a-kind reading experience featuring the legendary heroes of the Justice League.

Available for: Android | iPhone

Con Edison Cool

Con Edison's smart thermostat app allows you to control your thermostat while you're on the go. Learn more about how our user friendly app and smart thermostat can help you save money and energy!

E-mail Notifications

E-mail

Stay up to date on important information through email notification. To sign up, simply log in to your account on the Con Edison website and update your account information.

PLEASE NOTE: Contact information is used for Con Edison business purposes only and is never shared.

Terms and conditions

Privacy policy