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Connect with Us When You're on the Go

Con Edison offers a number of mobile solutions so you can manage your accounts, report and check the status of an outage, learn energy-saving tips, and more wherever, whenever.


Text REG to OUTAGE (688243) to sign up for text notifications, and follow the prompts.

IMPORTANT: You will need to enter your Con Edison account number to complete the registration process, so please make sure to have it handy. Once you've registered, you will not need your account number to report or check the status of a power problem.

Report a Power Problem

To report a power problem, text OUT to OUTAGE (688243) and follow the prompts.

Check the Status of a Power Problem

To check the status of an outage and obtain an estimated time of restoration (ETR), text STATUS to OUTAGE (688243).

Stop Receiving Text-Message Notifications

To stop receiving texts from us, text STOP to OUTAGE (688243).

Con Edison SMS alerts and notifications. Message frequency depends on user. Text STOP to OUTAGE (688243) to cancel. Text HELP to OUTAGE for assistance or e-mail. Message and data rates may apply. Participating carriers are ACG, ALLTEL/AWC, AT&T Mobility, Boost, Cincinnati Bell, Metro PCS, Rural CarrierGroups, Sprint, Tier 2/3 Group, T-Mobile, U.S. Cellular, Verizon Wireless, Virgin Mobile.

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Mobile Apps

My conEdison

Pay your bill, report and check the status of a power problem, submit a meter reading and much more with the free My ConEdison app for iPhone, iPod Touch, and Android.

Available for: Android | iPhone or iPod Touch

Power Bug

You can also share tips with your friends on Twitter, e-mail, SMS, and Facebook. The app features video tips, a handy checklist to keep track of all the improvements you've made, and access to Con Edison's mobile website.

Available for: iPhone

Mobile Web

Don't have an iPhone or Android device?

We've got you covered! Visit from any Web-enabled mobile device and you'll automatically be redirected to our mobile site.



If we don't have your e-mail address on file, you're missing out of important notifications like storm prep and safety tips, restoration updates during power outages, information on energy-efficiency programs, and conservation tips to save you money and energy.

Log on to My Account today and update your account information. Don't worry, your contact info will only be used for Con Edison business purposes, and we'll never share it.