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Connect with Us

On the go? We offer multiple ways to stay in touch, no matter where you are.

Text Message

Stay on top of outages and power problems by signing up for text notifications.

To register, text REG to OUTAGE (688243) and follow the prompts. You'll need your account number.

Once registered, you can:

Report a power problem by texting OUT to OUTAGE (688243).

Check the status of a power problem and/or get an estimated time of restoration (ETR) by texting STATUS to OUTAGE (688243).


  • Text message frequency depends on the user. If you no longer wish to receive text notifications, text STOP to OUTAGE (688243).
  • Message and data rates may apply.
  • For further assistance, text HELP to OUTAGE (688243).
  • Participating carriers are ACG, ALLTEL/AWC, AT&T Mobility, Boost, Cincinnati Bell, Metro PCS, Rural CarrierGroups, Sprint, Tier 2/3 Group, T-Mobile, U.S. Cellular, Verizon Wireless, Virgin Mobile.

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Mobile Apps

My conEdison

Pay your bill, report an outage, check the status of a power problem, submit a meter reading, and more.

Available for: Android | iPhone or iPod Touch

Ways to Save

Discover 100+ new ways to conserve energy, share tips with friends, link to your social media profiles and keep track of your improvements.

Available for: Android | iPhone and iPad

Power Bug

This app features video tips, a checklist to help you track your improvements, access to the Con Edison mobile site and the ability to share tips with friends on social media.

Available for: iPhone

Con Edison Heroes

Con Edison joins forces with DC Entertainment to show how energy safety and conservation can help save the world. Don't miss out on this one-of-a-kind reading experience featuring the legendary heroes of the Justice League.

Available for: Android | iPhone

Con Edison Cool

Con Edison's smart thermostat app allows you to control your thermostat while you're on the go. Learn more about how our user friendly app and smart thermostat can help you save money and energy!

E-mail Notifications


Stay up to date on important information through email notification. To sign up, simply log in to your account on the Con Edison website and update your account information.

PLEASE NOTE: Contact information is used for Con Edison business purposes only and is never shared.

Terms and conditions

Privacy policy