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Energy Services

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Con Edison's Energy Services department provides a single point of contact regarding electric and natural gas service for customers and contractors. Find all the information necessary to add, change, or terminate your electric or natural gas service.

Energy Services business hours are 7:00 a.m.-3:30 p.m. Monday through Friday. Any e-mails or phone calls outside of these hours will be attended to the next business day. For all electric and gas emergencies, please call 1-800-75-CONED.

Customers or contractors wishing to obtain information on existing requests or file a new request can do so through the project center application below.

Customers or contractors seeking information about specifications, rates & tariffs, special offers, and other matters, can find additional resources by clicking here.

If your question is in reference to your utility bill, please visit our Bill Center.

If you are unable to find the information you are looking for, please contact us.


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Check your project status

  Customer To-Do List

  Safety around our facilities
811 – call before you dig
Elevated Gas Pressure Customer Notification
Gift policy
Product Recall

Become a participating contractor for Con Edison's energy efficiency residential HVAC program.
For more information call
1-800-430-9505 or send an Email.



  Electric, Gas and Steam service installation guides and forms
Rates and tariffs

Frequently asked questions

Energy Services Contacts
Escalation Process for Energy Services
Electric Emergency Contact Registration Form
Customer Emergency Generator Instructions
Utility Map Request


  Customer Service
(existing account questions)
Energy efficiency programs

Natural gas conversions

Distributed generation
CHP Customer Guide
High Tension Service Welcome Kit
Green Power
Industry related links


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