Fixed Delivery Billing Plan – General Frequently Asked Questions

  • The Fixed Delivery Billing Plan makes it easier to manage your energy costs. Your fixed delivery level (measured in kW) will stay constant each month based on how you’ve used energy in the past. Every 12 months, your delivery level is updated based on your use that past year. Every 12 months, your delivery level is updated based on your use that past year.
  • On your previous billing plan, the delivery portion of your electric bill changed from month to month based on how you used energy each billing cycle. On the Fixed Delivery Billing Plan, the delivery portion of your monthly electric bill is fixed at a level that is customized based on how you’ve used energy in the past, so you’ll have a better idea of what to expect each month and can manage your energy use and costs more easily.

    How you use energy this year will determine next year’s fixed delivery level. Your updated fixed delivery level will be based on when you choose to use electricity and how much electricity your devices use at once. To lower your delivery level next year, use fewer devices at once today.

  • The number of kW is equal to your fixed delivery level included in your plan. This was calculated based on your own average monthly usage over 12 months.

    After your first month enrolled on the new plan, you’ll be able to see your fixed delivery level and delivery charges on My Account and your bill. Also, you can call us for your fixed delivery level at 212-358-4561.

  • Your delivery level is fixed for each 30-day billing cycle and does not roll over or carry forward. However, if you consistently use fewer kW than your monthly fixed delivery level for your first year on the plan, you could lower your monthly fixed delivery level (and your delivery charges) for your next year on the plan. This is because every 12 months your fixed delivery level is updated based on your average monthly usage for the past year.
  • Every 12 months, your fixed delivery level is updated based on your average monthly usage for the past year, so your delivery level could be the same or could change next year. Even though your delivery level is fixed, it’s still important to be mindful of how you’re using energy because how you use energy this year will affect next year’s updated fixed delivery level and your monthly delivery charges. Even if you use the same total amount of energy as you always have this year, you can still reduce your energy costs next year by consistently staggering your energy use. Stagger by running your large electric devices one at a time instead of all at once.
  • On the Fixed Delivery Billing Plan, you’ll pay $19.05 per kW. Multiply this by the total amount of kW included in your plan to get your monthly delivery charges. Log into My Account to view your fixed delivery level and monthly charges, or look on your bill.

    A typical billing cycle is 30 days long. Delivery charges will vary slightly based on the length of the billing cycle. The same as your previous plan, a customer charge, plus applicable taxes and surcharges, also apply.

  • Your delivery level will be the same each month for the first year, even if you exceed your delivery level.

    A typical billing cycle is 30 days long. Delivery charges will vary slightly based on the length of the billing cycle. The same as your previous plan, a customer charge, plus applicable taxes and surcharges, also apply.

  • On the Fixed Delivery Billing Plan, your fixed delivery level is updated every 12 months. You can lower your energy costs next year by spreading out energy use this year and staggering when you use large electric devices (like a dishwasher or clothes washer) so they don’t run all at once.
  • Large appliances like clothes washers, electric clothes dryers, space heaters, air conditioners, dishwashers, and electric stoves or ovens use the most energy. Running multiple large appliances at once during an hourly period requires more power than running just one appliance. Therefore, the more large appliances running at once, the more it costs to deliver energy to power them.
  • It means how much energy your large electric devices use within a 60-minute period. For example, if you use your air conditioner, dishwasher, and clothes washer during the same 60-minute period, your home will be using more electricity at once.

    The 60-minute periods used to measure your energy use begin on the hour, or every 15 minutes thereafter. For example, a 60-minute period is 3:15 to 4:15 pm during weekdays. Your three highest 60-minute periods during peak hours and off-peak hours are averaged to determine your billable demand for each month and then averaged to calculate your monthly fixed delivery level.

  • Any time your energy use goes up, your bill will typically be higher as well (when compared with months when you used less energy).

    But if you stagger when you use your devices, distributing energy steadily over the course of the day, you could actually pay less on the Fixed Delivery Billing Plan than you would have on your prior rate.