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Con Edison Preparing as Winter Storm Forecast for Region

Company Warns Public to Stay Away From Downed Power Lines; More Than 340 Contractor Workers to Help Restore Service

Con Edison is closely monitoring the snowy, windy weather that is expected to hit the region over the weekend and early next week. The company will be prepared to respond to any service problems.

The gusty winds and weight of the snow expected to fall could bring down power lines, causing customers to lose power and creating a safety hazard. In addition, road salt will mix with melting snow and can damage underground electrical wiring, possibly leading to outages.

Con Edison has secured more than 340 additional contractor workers to supplement its crews to help restore service to affected customers.

Con Edison urges members of the public to stay away from all downed lines. Those lines could be live.

The driving rain and melting snow will also bring the possibility of flooding in coastal areas.

How to report an outage

Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at conEd.com/reportoutage, or with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map.

The Restoration Process

Depending on the severity of storm damage, crews will give priority to restoring service lines that will provide power to the most customers as quickly as possible, then move on to restore smaller groups and individual customers who are without power.

Con Edison personnel continue to practice protocols to keep everyone safe from the coronavirus. Con Edison is following the U.S. Centers for Disease Control and Prevention guidelines during the health emergency.

Safety

Con Edison offers the following storm tips to customers to help weather the possible effects of a storm:

  • Do not go near downed electrical wires. Treat all downed wires as if they are live. Never attempt to move them or touch them with any object. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • Members of the public should also avoid transformers that are brought to the ground. The transformers are gray metal drums attached to the wires and poles.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Charge your cellphones and other devices while you have power.
  • Follow the manufacturer’s instructions for installing and using a portable generator. Never plug a generator into a wall unit, use it indoors or set it up outdoors near open home windows or air-handling vents.
  • Make sure your flashlights, radios and televisions are working. Have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
  • For more storm tips and preparation, go to conEd.com

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

In addition, the company is in close contact with New York City Emergency Management and the Westchester County Department of Emergency Services to coordinate storm-response if needed.

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