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Check Your Outage Status

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Make sure to report your outage if you haven’t already. Once we receive your outage report, we’ll text or call you automatically as soon as restoration updates are available. Please note: We can’t provide status updates for non-outage reports, such as dim or flickering lights, or downed power lines.
Report an Outage View Outage Map

We’ll need some information to find your service address. Please enter your account number, phone number, address, or log in and we’ll find your information automatically.

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Con Edison's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Con Edison's My Account system is prohibited. Violators will be prosecuted.

By providing Con Edison with your phone number, you may receive phone calls from the company. These phone calls would relate to Con Edison services, including outages, billing, and payments. You can opt out at any time. In addition, if the phone provided is a cell phone, Con Edison may send you emergency text alerts. If you no longer wish to receive these text notifications, text STOP to 688243. Message and data rates may apply.

Report trouble with your electric service or check on the status of a previously reported electric service problem.

For gas emergencies, call 911 or 1-800-752-6633 immediately. DO NOT send an email.