Repairs After Outages

If your home's overhead electric service is damaged,
here’s how to tell what equipment is our responsibility and what’s yours.

What’s Ours, What’s Yours?

A guide to equipment that you’re responsible for fixing, and what we’re responsible for fixing

  • A guide to equipment that you’re responsible for fixing, and what we’re responsible for fixing

Service Wire


Con Edison owns and is responsible for repairing or replacing the service wire that comes from the street to your home.

If fallen tree limbs interfere with the service wire, you’re responsible for clearing the tree limbs on your property before we can restore your power. A licensed tree-service contractor can remove the tree limbs for you. For your safety, let us know before you begin work so we can detach the service wire and confirm the line is not energized.

Electric Meter


We own and are responsible for the electric meter. If the meter is damaged, we’ll repair or replace it for you.

Service Bracket

The service bracket and all the hardware running from the connection point of the service wire, down the side of and into the house (including the weatherhead, entrance cable, and meter pan), are your responsibility. If any of this equipment is damaged, you will need to work with a licensed electrician to repair or replace it before we can restore your service.

If your equipment is damaged, we’ll always try to restore your power temporarily until your licensed electrician can make repairs and we can fully restore your service.


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