Frequently Asked Questions
Please find a compatible replacement for your lamp below. All five lamps will be available for redemption with the customer’s unique coupon code on Con Edison’s Marketplace. Customers who have lamps that are not compatible with the current offerings are encouraged to purchase other energy efficient lamps available on the Marketplace.
Current Lighting Compatible Replacement Link 60w -75w A19
incandescent or 18w CFL
Philips A19 9.5w 2700K,
Link 65w BR40 incandescent or 23w BR40 CFL Philips BR40 9w DIM 2700K,
25, 000 hrs
Link 40w-65w BR30,Incandescent or 15w R30 CFL Philips BR30 9w DIM
2700K, 25,000 hrs
Link 65w-100w PAR38,Halogen Sylvania PAR38 14w 3000K,
Link F32 T8 fluorescent,48’” long (T8
existing lamp is 1” in dia.),similar to LED 4’ replacement
Philips T8* 10w 4000K
48” LED tube, 50,000 hrs
*These T8 tube lamps are compatible with most but not all instant-start ballasts and some programmed-start and emergency ballasts. The lamps are not equipped for either magnetic or rapid-start ballasts. Please verify your existing ballast with the list of compatible equipment.
Customers with dimmer switches who are interested in LED replacement lighting may need to replace their current equipment with a compatible dimmer. Interested customers can visit the Marketplace or the business of their choice to purchase compatible dimmers that accommodate incandescent, CFL, and LED lighting. An example of a compatible dimmer is the Lutron Model # C.L. wallbox dimmer. Please note that the coupon code provided will only cover the cost of the LED lamps themselves and cannot be applied towards compatible dimmers.
The coupon will cover $1,000 worth of lamps. For an order exceeding $1,000, the customer will be required to pay the remaining balance. Customers should only purchase the number of lamps they plan to install by the post inspection; some customers may not need the full $1,000 value of the coupon to fully re-lamp their business.
The lamps will be shipped and delivered within 4–6 business days. Customers will be required to sign for the lamps on site at the address identified. All shipments will be delivered during business hours.
If you purchase the wrong lighting or purchase more lighting than can be installed, shipment and returns are free of charge. To return lighting:
- Contact us at Con Edison Marketplace Support or call us at 1-844-335-1297 within 30 days of receiving your item.
- Customers will be issued a return label. Con Edison will cover the cost of returning lamps purchased with the provided coupon code. A return authorization will be sent within two business days. Please follow the instructions on the printout for completing the return.
- An email will be sent confirming that your returned items have been received.
- The cost of returning additional items purchased on the Marketplace must be paid for by the customer and will be deducted from the customer’s refund amount. Please see Con Edison Marketplace Support or call us at 1-844-335-1297 for more information regarding returns of non-coupon-eligible items purchased from the Marketplace.
Please see Con Edison Marketplace Support.
Con Edison’s partner, Willdan, and/or another Con Edison designee will conduct a post-inspection on site as early as four weeks after shipment. Customers are expected to have installed all purchased lighting by the time of inspection. The customer or a designee must be available during business hours to direct inspectors to the location(s) of the lamp installation(s).