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Con Edison Preparing to Respond As Wind and Snow Approach the Region

STAY AWAY from Downed Power Lines

Con Edison is monitoring the snowy, windy weather approaching the region and will be prepared to respond to any service problems.

The company urges members of the public to stay away from downed power lines. Those lines could be live.

Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at conEd.com/reportoutage, or with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map.

The winds and the weight of the snow expected to fall on Wednesday could bring down power lines, causing customers to lose power and creating a safety hazard. In addition, road salt will mix with melting snow and can damage underground electrical wiring, possibly leading to outages.

Con Edison crews will be supplemented by 225 mutual aid workers who will help restore service to customers who are affected.

Depending on the severity of storm damage, crews will give priority to restoring service lines that will provide power to the most customers as quickly as possible, then move on to restore smaller groups and individual customers who are without power.

Con Edison personnel continue to practice protocols to keep everyone safe from the coronavirus. Con Edison is following the U.S. Centers for Disease Control and Prevention guidelines during the health emergency.

Con Edison offers the following storm tips to help customers stay safe and weather the possible effects of a storm:

  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move them or touch them with any object. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Make sure your flashlights, any radios and televisions are in working order. Have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
  • For more storm tips and preparation, go to www.conEd.com

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

In addition, the company is in close contact with New York City Emergency Management and the Westchester County Department of Emergency Services to coordinate storm-response if needed.

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