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Con Edison Completes Restoration of Several Queens Outages

Early AM Manhattan Service Interruption Restored In 30 Minutes

Con Edison crews restored customers affected by four outages around the Middle Village area in Queens. The outages were caused by weather systems that moved through the area this morning, unrelated to the tropical storm that knocked out power to approximately 300,000 customers earlier this week.

Outages occurred at 5:04 this morning affecting Con Edison’s Middle Village and Haberman overhead electric service loops.

The Middle Village overhead loop, affecting 5,116 customers between 54th Avenue and 62nd Road, and between 85th Street and 60th Street, was restored at 7:30 a.m.

The 207 customers in the Haberman overhead loop, between 53rd and 56th Avenues, and 50th Street and the BQE, were restored at 11:15 a.m.

An additional 221 customers in the company’s Laurel Hill Loop, bordered by 47th and 55th Avenues, and 61st Street and 50th Street, lost service at 5:10 a.m. and were restored by 11 a.m.

An outage that began at 5:43 a.m. also affected 2,631 customers in the area bordered by Juniper Valley Road, Metropolitan Avenue, 77th Street and 69th Street. Restoration of service in that affected area was completed by 4:15 p.m.

The company also is continuing to investigate a problem on its transmission system that caused three networks in Manhattan on the Upper West Side, in Harlem, and on the Upper East Side to lose their electric supply between 5:13 and 5:46 this morning, affecting 182,000 customers. The area encompassed West 71st Street up to West 163rd Street from Central Park West over to the Hudson River, and on the East Side between 61st and 62nd Streets to 77th and 78th Streets, from Fifth Avenue over to the East River.

Crews are continuing to address outages from earlier in the week around Con Edison’s service area with the vast majority of customers expected back by Sunday evening.

Customers are urged to report an outage and check restoration status at conEd.com/reportoutage, or with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

Con Edison cautions everyone to stay away from downed wires. Do not assume they are de-energized. They may be live.

Customers can sign up for text alerts at conEd.com/text. The messages remind customers to be prepared and to report an outage by simply replying OUT to the text.

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map.

Con Edison personnel practice social distancing to keep everyone safe from the coronavirus. Con Edison is following the U.S. Centers for Disease Control and Prevention guidelines.

Con Edison offers the following storm tips: 

  • Do not go near downed wires. Treat downed wires as if they are live. Never touch them with your hands or any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Make sure flashlights and any battery-operated radios or televisions are in working order. Make sure you have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
  • For more storm tips and preparation, go to www.conEd.com 

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information. In addition, the company is in close contact with New York City Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response if needed.

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