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Uncle! NY Gears up for Another Storm

Con Edison Reminds Customers to Stay Safe -- With another storm bearing down on the New York area, Con Edison is reminding customers to put safety first as company crews prepare to respond to any outages or other service problems caused by the snow expected tonight and tomorrow, although heavier accumulations are expected to stay south of the city.

The company reminds customers to stay safe and keep away from any downed power lines and to take other safety precautions.

Accumulation of snow and ice on tree branches could snap limbs or bring down trees onto power lines, causing customers to lose power. In addition, road salt will mix with melting snow and ice and could damage underground electrical wiring, possibly leading to customer outages.

Customers can report downed power lines, outages and check service restoration status at or by calling 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Click below to see a video on the restoration process.

Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

Also, download Con Edison’s new free iPhone and Android app, My conEdison, to report and check the status of a power problem, and view the company’s interactive online outage map.

Con Edison offers the following storm tips to customers to help weather the possible effects of a storm:
  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move them or touch them with any object. Be mindful that downed wires can be hidden by snow, tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Check to make sure your flashlights and any battery-operated radios or televisions are in working order. Make sure you have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
  • For more storm tips and preparation, go to ConEdison

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

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The company is in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm-response if needed.