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Con Edison Working With Large Customers in Midtown Manhattan to Reduce Energy Usage

Con Edison is working with large customers in parts of Midtown Manhattan to reduce their energy usage while the utility repairs electrical cables serving the area.

The problems on the cables are caused by road salt and melting snow and ice getting into the underground electrical delivery system. Conservation by customers will help take pressure off the remaining cables in the area until Con Edison repairs those that are damaged.

The affected area is bounded by: West 52nd Street on the north, West 39th Street on the south, 5th Avenue on the east, and Broadway on the west. The area includes the Times Square, Theater District and Midtown neighborhoods and approximately 3,500 customers.

Con Edison has reduced voltage by 5 percent to the area to take pressure off electrical cables.

Con Edison continues to ask customers in a section of Harlem to refrain from using non-essential appliances while crews work in the area. The affected area in Harlem is bounded by West 153rd Street on the north, West 131st Street on the south, Riverside Drive on the west, and Broadway on the east. The area includes about 7,000 customers.

The cable problems in these neighborhoods have no effect on the rest of the Con Edison system.

Customers can report outages and check service restoration status by computer or mobile device at They can also call 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.