Con Edison and Crews Preparing for Possible Nor'Easter, Downed Wires

Customers Reminded To Put Safety First, Report Outages for Restoration Times & Updates

Con Edison is mobilizing to respond to any service problems caused by the strong winds and pelting rain expected to reach the New York area starting tonight.

The company reminds customers to stay away from downed wires and report any power outages to receive restoration times and updates.

The Nor’easter’s strong winds could knock trees into overhead power lines, causing customers to lose service. The strongest winds are forecasted to begin on Friday and continue into Saturday.

Crews will give priority to restoring service lines that will provide power to the most customers quickly, then restore smaller groups and individual customers who are without power.

Customers can report downed power lines, outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Con Edison also urges customers to sign up for text notifications at conEd.com/text. Customers can also text REG to OUTAGE (688243) to sign up for text notifications, and follow the prompts. You will need to enter your Con Edison account number to complete the registration process. Once you've registered, you will not need your account number to report or check the status of a power problem.

Customers who report their outages will be contacted with restoration times and updates.

Con Edison offers the following storm tips:

  • Do not go near downed wires. Never attempt to move them or touch them with any object. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves or water. Downed lines could be live.
  • Report downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Make sure your flashlights and any battery-operated radios or televisions are working. Have a supply of extra batteries. Weather updates and news on electrical service can be heard on local radio and television stations.
  • For more storm tips and preparation, or to view the company’s online outage map, go to Con Edison storm safety.

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

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