Con Edison Monitoring Jose's Journey North, Urges Customers To Stay Safe

Con Edison is monitoring Hurricane Jose and preparing for the possibility of coastal flooding, rain and high winds this week.

If the storm continues on its current track, the worst conditions will be offshore. But that could still mean heavy rain and wind gusts on Tuesday and Wednesday.

The winds could knock trees into power lines, causing service outages. Flooding could impact underground electrical equipment as well. Con Edison reminds people not to touch downed wires with their hands or any object, as the wires could be live.

Customers can report downed power lines, outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

Con Edison offers a number of mobile solutions so you can manage your accounts, report and check the status of an outage, learn energy-saving tips, and more. Text REG to OUTAGE (688243) to sign up for text notifications, and follow the prompts. You will need to enter your Con Edison account number to complete the registration process. Once you've registered, you will not need your account number to report or check the status of a power problem.

Or visit us here to stay on top of outages and power problems by signing up for text notifications.

Con Edison offers the following storm tips to customers to help weather the possible effects of a storm:

  • Treat all downed wires as if they are live. Be mindful that downed wires can be hidden from view by, tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Check to make sure your flashlights and any battery-operated radios or televisions are in working order. Make sure you have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
  • For more storm tips and preparation, go to www.conEd.com

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.

In addition, the company is in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm-response if needed.