Con Edison Asks Customers in Riverdale Section of The Bronx to Conserve Energy

Con Edison is asking customers in the Riverdale section of the Bronx to conserve energy while company crews work to repair equipment problems. Con Edison has also reduced voltage by 8 percent in that area as a precaution to protect equipment and maintain service as repairs are made.

The affected area includes some 31,654 customers and is bounded by Westchester County on the north, Hudson River on the west, Harlem River on the south and Sedgwick Avenue to the Bronx River on the east.

Company crews are working now to repair the problem. Con Edison has asked customers in these areas not to use energy-intensive appliances such as washers, dryers, microwaves and, if not needed for health or medical reasons, air conditioners, until the equipment problems are resolved.

The voltage reduction was also implemented in the area of Washington Heights in Manhattan, bounded by Harlem River on the north, West 155th Street on the south, Hudson River on the west, and Harlem River and  West 163rd Street on the east, but the company has not issued special customer appeals in that area.

Customers can report outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633).  When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

Also, download Con Edison’s new free iPhone and Android app, My conEdison, to report and check the status of a power problem, and view the company’s interactive online outage map.

Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information

The equipment problems in these neighborhoods have no effect on the rest of the Con Edison system. Con Edison will provide updates to affected customers both directly and through the media as the situation warrants. The company is in constant communication with the New York City Office of Emergency Management.