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Welcome to Con Edison’s Storm Central

Storms can strike in any season and sometimes can cause damage that interrupts electric service.

Please use this site to find useful information to help reduce the inconvenience of being without power if a storm disrupts service in your area. Whenever weather forecasts indicate a major storm is approaching, look here for preparation tips and information.

Storm Preparation
The information and tips provided in this page can guide you and your family in preparing for storms and severe weather.

Safety tips

Food and water
How to Use Dry Ice Storm checklist
Weather information    

During an Outage
Report an electric service problem/check status
Report an Outage Check Status of an Outage

Outage Information
Information about electric power outages in the Con Edison service area.
Outage Location Maps    

Storm Recovery
Straight talk about restoring electrical service.
Your power is out and that matters to us Safety is our first concern
Skilled employees, dedicated to quickly restore your power An efficient process determines restoration priorities
Common Questions Make safety your first concern
How you can help during a storm or bad weather  

FAQ
Frequently asked questions about power outages.
Why do I lose power? How can I help?
What should I do if a household member relies on electric equipment for a medical condition? Why do some people get their power restored faster than others?
My neighbor has power, but I don't. Why? My electric service is out, but my phone works. Why?
Why don't I see repair crews in my area? If dry ice is available, how do I use it?

Links
Many government agencies and other organizations that respond in times of emergencies have a wealth of information on their Web sites.
For information about weather

Intellicast

www.intellicast.com

National Weather Service

www.nws.noaa.gov

National Hurricane Center

www.nhc.noaa.gov

National Weather Service Forecast Office

www.erh.noaa.gov/okx/climate.html

For information about emergency response
New York City Office of Emergency Management http://www.nyc.gov/html/oem/html/home/home.shtml

New York State Emergency Management Office

www.nysemo.state.ny.us

American Red Cross

www.redcross.org

American Red Cross in Greater New York

www.nyredcross.org

Westchester Country American Red Cross

www.westchestercounty.redcross.org

Federal Emergency Management Agency (FEMA)

www.fema.gov

U.S. Department of Homeland Security

www.ready.gov

Online Brochures
To view Con Edison's online brochures and to get information on how to order single copies, click here.

 


Report Electric Service Problem
check Service Problem Status
check Service Problem Status




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