natural gas
residential: FAQ
Do I have to use my own plumber to upgrade to natural gas?
You can use any plumber licensed in New York State. You may also choose to use a plumber from Con Edison's Trade Ally Program.
For more information about our Trade Ally Program, call 1-800-643-1289.
What does "service adequate" mean?
Service adequate means that your home or building already has an existing gas service for cooking, hot water, or drying that is adequate enough to handle the additional load of gas heat.
How many gallons of oil equals one therm of gas?
One gallon of oil is equivalent to 1.4 therms of gas.
Does Con Edison offer any incentives or rebates to upgrade to natural gas?
Yes. Call us at 1-800-643-1289 to find out about incentives and rebates.
Do Con Edison employees perform the upgrade to natural gas?
Do Con Edison employees perform the upgrade to natural gas?
No, a New York State licensed plumber is responsible for completing the conversion work. Con Edison will conduct an inspection of the conversion after it is completed. Con Edison will also install the new gas meter.
How can using natural gas make the air in my home cleaner?
Natural gas produces less particulates when it is burned, so fewer harmful particles will enter your lungs.
How does natural gas benefit the environment outside of my home?
Burning natural gas produces fewer greenhouse gases than other fuel
sources, which means that natural gas is better for the environment.
Natural gas is a step toward a cleaner world.
Is natural gas just for home heating?
Natural gas can do more than heat your home and hot water. It can heat
swimming pools and hot tubs. And it powers generators, barbeque grills,
fireplaces, and even automobiles.
What are the savings with natural gas?
Natural gas equipment may help save you money, space, and time because
the equipment is reliable, efficient, and compact. Natural gas heating
equipment requires minimal service, which means that you'll spend less
time scheduling appointments and waiting for repairs. Its greater efficiency
means greater conservation of energy. And it doesn't require a fuel-storage
tank, so its smaller size returns valuable space for other needs. Natural gas
not only saves you time and energy, it can also spare you headaches.
How dependable is Con Edison's natural gas delivery pipeline system?
Con Edison delivers natural gas safely and reliably to more than one million
customers through an extensive, well-maintained gas-delivery system.
And natural gas is piped directly into your home, it's always on, and always
available to provide even, efficient heating for your home.
Do I have a choice of gas supplier?
Yes, as a natural gas customer you also may select your gas supplier from
among several companies doing business in New York City and Westchester
County. You could benefit from savings and value-added services offered by the
supplier that you select. For more information visit www.poweryourway.com.
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