Con Edison Media Relations
November 11, 2012
HURRICANE SANDY UPDATE
CON EDISON CLOSING GAP ON RESTORATIONS
NEW YORK – The gap is closing in on the largest customer restoration effort in Con Edison's history as company crews and thousands of utility workers from around the country continue to restore power to more than 1 million customers affected by Hurricane Sandy and Wednesday's Nor'easter.
At 4:30 a.m., approximately 8,200 customers in New York City and Westchester County remain without electrical service.
Con Edison's goal is on track to restore power by the end of the weekend to virtually all customers who were affected by Hurricane Sandy and whose equipment can accept service. Con Edison reported approximately 5,800 customers without electricity in New York City and 2,400 in Westchester County.
These numbers do not include about 30,000 customers in flood-ravaged areas of Brooklyn, Queens and Staten Island. Those customers cannot get electrical service until their own internal equipment is repaired, tested and certified by an electrician as ready for service.
The company is working with the New York City Buildings Department to expedite the restoration of these customers. For information, click here: http://www.coned.com/es/Energy-Services-Flyer.pdf.
Sandy caused five times as many outages as the next largest storm in Con Edison history, Hurricane Irene, which hit in August 2011. The company has gone through a year's worth of some materials since Hurricane Sandy struck. Con Edison and thousands of mutual aid and contractor personnel replaced 60 miles of electric cable and responded to tens of thousands of locations.
Customers can use their mobile devices, as well as computers, to report power interruptions or service problems at www.conEd.com. They also may call 1-800-75-CONED (1-800-752-6633).
The company is working closely with the New York City Office of Emergency Management, the Westchester Office of Emergency Services and other emergency officials to monitor and respond to the effects of Hurricane Sandy and the Nor'easter.